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Shared WhatsApp inbox

Your whole WhatsApp team in one place.

Handle it as a team, automate the first reply, and run campaigns without burning your number.

Try it 5 days for $4.000 COP · Pricing

Real software, in operation.

Not a prototype. These are capabilities you can use today and verify for yourself.

  • REST v1

    Public REST API

    Documented endpoints with per-resource scopes.

  • Webhooks

    Outgoing webhooks

    Signed events, with retries.

  • RBAC

    Roles and permissions

    Four roles, from owner to agent.

  • Auditoría

    Audit log

    History of administrative actions.

  • Multiusuario

    Genuinely multi-user

    Teams, assignment and unlimited users.

  • Self-service

    Self-service purchase

    Pick a plan and pay without talking to anyone.

Reach out, automate, and reply with AI.

Three things your team no longer does by hand: paced campaigns, routing menus, and AI agents with smart auto-tagging.

Campañas Masivas

Campaigns that do not burn your number

Schedule the message, choose who it goes to and which line sends it. It is delivered at a pace your number can take, not all at once.

  • Per-number pacing, with irregular gaps and a daily cap.
  • Automatic warm-up: a new line starts slowly.
  • Built-in opt-out. Whoever asks to stop, stops receiving.
Automaciones & Bots

An assistant that answers when nobody is there

Numbered menus, keyword routing and follow-ups. Built on screen, with no code to write.

  • Menus that take each enquiry to the right team.
  • Never answers over an agent who is already handling it.
  • Anyone who types "asesor" leaves the bot instantly, always.
Agentes IA Híbridos

AI agents & smart auto-tagging

Context-aware replies from your knowledge base, intent detection, and automatic chat tagging.

  • Real-time auto-tagging based on customer interest.
  • Hybrid control: AI pauses instantly when an agent replies.
  • Connect your own API Key (OpenRouter/OpenAI) with zero markup.

Start in three steps

From sign-up to your team working.

  1. 101 · Conexión

    Create your workspace

    Sign up, confirm your email and choose a plan. No card is needed to create the account.

  2. 202 · Equipo

    Connect WhatsApp

    Scan a QR code from the phone that owns the number, the way WhatsApp Web works.

  3. 303 · En marcha

    Work with your team

    Invite your team, assign conversations and reply from a single shared inbox.

Product

Everything your team needs to work over WhatsApp.

A shared inbox where conversations get assigned, labelled, measured — and never lost.

01 · Omnicanalidad

Shared inbox

All of your company WhatsApp conversations in one place, with several agents working at once without stepping on each other.

02 · Colaboración

Team organization

Assign conversations to people or teams, flag priorities and leave internal notes the customer never sees.

03 · Rendimiento

Measurement and control

Reports by agent, conversation and inbox, with roles, permissions and an audit log of what happens inside.

Pricing

A plan for every stage of your team.

Start with Xat Start and try the whole flow for 5 days. When you are ready, pick the capacity your operation needs.

Start here

Xat Start

$4.000 COPOne-time payment
  • 1 WhatsApp line
  • 5 days of access
  • No automatic renewal
Try Xat CRM
Recommended

Growth

$150.000 COP/ month
  • Up to 10 WhatsApp lines
  • Unlimited users
  • Every feature included
Choose Growth

Business

$200.000 COP/ month
  • Up to 30 WhatsApp lines
  • Unlimited users
  • Every feature included
Choose Business
Developer Surface

Built to integrate.

Xat CRM is not a closed box. Connect your conversations with the systems you already use.

  • REST API
  • Webhooks
  • Scoped keys
Explore Developers
bash — api.xatcrm.com
curl https://api.xatcrm.com/public/v1/conversations \
  -H "Authorization: Bearer $XAT_API_KEY"

Put your team to work from a single inbox.

Create your workspace, connect WhatsApp and start today. No calls required.

Try it 5 days for $4.000 COP